Customer Comments

 

Our customers tell the story better than we can. Here are some comments we've recieved over the past few years.

We would really love to hear from you too, so please share your experience with us on info@icecool.co.uk

Current  |  2006  |  2005  |  2004  |  2003

Item

Special Sparkle


"I'm just sending a quick mail to say thank you for all your patience and hard work. It has been an absolute pleasure doing business with you. Your enthusiasm, positivity, friendliness and professionalism has each left a special sparkle in my ring and I'll always remember you for it. I will most definitely promote you by word of mouth with the greatest confidence and delight. I will definitely be waving my left hand about with great confidence, he he he.

Take care guys, and keep up the good work."

N Venter , Kent

Item

Most Beautiful


"I just wanted to convey my thanks for the lovely pendant you have created, it is most beautiful.

We can not wait for our birthdays so that we can show our presents off."

Janet & Jean , Northants

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We really appreciate it


"It's absolutely beautiful!! Thank you so much for your help and for taking the time to answer my many questions and send me photos. We really did appreciate it!"

Nina, London

Superb experience


"I cannot begin to tell you about the superb experience i had with Mark Walker and his team from Icecool.co.uk and their bespoke service you dream we create.
My silver wedding anniversary present from my lovely husband was recreating my diamond engagement ring into something even more special. The result is exquisite, i cried when i saw it for the first time. From conversation to completion was simply the most awesome experience. Thank you all so very much"

Karen , London

Words fail me


"Words fail me as to how beautiful the ring is. "

Jean , Northamptonshire

Item

Thanks a million


"My wife was thrilled and so happy. Thanks a million. "

Terry, London

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Fabulous


"Thanks once again - the ring is fabulous and Anita loves it. "

Michael , London

Stunning!


"Thank you so much for my beautiful ring, it is exactly what I wanted.
It's stunning."

Stef , Hertfordshire

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Perfect graduation present


"My pendant and earring set was perfect for my graduation, everyone commented
on it and I love wearing it at weekends. "

Shalini, London

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Great Customer Care


"Thank you! Can i just say that it's been good to deal with a firm that has great customer care. "

Denise, Durham

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Beautiful and Sparkling


"Beautiful sparkling diamond earrings. Wonderful quality and quick friendly helpful service. I would recommend this company to anyone looking for something special"

Miranda, Berkshire

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Love it


"Arrived safely today and is beautiful. My wife will love it for her birthday."

Jon , Essex

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I love my ring


"I love my ring so much I can't stop looking at it. Thank you for all your help & for educating me about diamonds in such an uncomplicated way. I really do appreciate all your help. Thank you!"

Chantel, London

Item

Unique


"My bespoke eternity ring is really so unique to me I never want to take it off"

Ruth, Hertfordshire

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Beautiful Bracelet


"It's the most beautiful thing I have ever seen, apart from my kids."

Liz, Manchester

Item

Perfect


"I love it — It has been so lovely meeting you and designing my ring together. It is more perfect on than I could ever have imagined"

Jessica, London

Icecool Engagement


"What can I say ring arrived this morning it is beautiful and exceeds my expectations, I cant wait to see her face tomorrow :) please pass on my thanks and gratitude to Mark as well and thanks once again for all that you have both done."

Mark, Essex

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Greatly Appreciated


"The earrings arrived safely today - many thanks. Your help, efficiency and kindness are greatly appreciated by us both."

Mr. & Mrs Gregor, France

Absolutely Thrilled


"I have just received the necklace and it's absolutely lovely! I'm sure my daughter will be really pleased with it."

J Hunt, Buckinghamshire

Item

Stunning Quality


"Received raindrop bracelet today - yet again another lovely piece.
I have been so impressed with my three purchases (and one non purchase) and will buy again from Icecool - probably not for a while mind you!!! - Had more than my fair share of diamonds lately! Stunning quality jewellery - better than the cheap (not so cheap) tat you get on the high street!
Thanks again for your help"

Sandra, Scotland

 
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